Common Technical Issues People Face with Bitdefender Antivirus

Bitdefender is a popular name in the Antivirus Industry. Sometimes users may find some issues while working with the software, which can pose problems. Understanding them and learning about the fixes can help you overcome those issues. 

Bitdefender issues

There are some issues that can arise while working on the software. Experienced professionals at Bitdefender support provides you step by step instruction to solve each of these problems easily and quickly.  Canada provides the best quality Bitdefender technical support center.

Absence of Updates Log or Hash Error

Bitdefender antivirus support Canada identifies the main cause of this problem is a problem file present in the updates log. This file is responsible for the disappearance of the updates log.

To solve this issue, Bitdefender antivirus support number Canada provides a set of instructions as mentioned below:

• Go to the location of the Spybot folder and remove all the contents present in the “Includes” folder. The location of Includes folder is: C:\Program Files (x86)\Spybot – Search & Destroy 2\Includes.    

• Now open Spybot and click on “Run as Administrator.” 

• Check “Advanced User Mode.” 

• Now click on the “Update” button.

Color of System Scan button turns gray

This condition can prevent you from running a System Scan. The scan button is only accessible when a full system update has been performed. This ensures that antivirus users are still scanning their system for all the recent viruses and malware present on the records.

Getting Error message when attempting to download and install Spybot 2

This error is received when the person bearing license of the software makes attempt for downloading the Spybot program but fails in accomplishing the task. To solve these problem professionals at Bitdefender number customer support advises to download Spybot program from the website manually. 

If the license files are not correctly installed, then one needs to delete the folder, which in C drive. Windows.old\Spybot\Search and Destroy 2. Now, you need to again run the license installer program.

By Contacting Bitdefender Support Canada dial Toll free 1-844-888-3870 number and our technical experts find an easy and reliable solution to all your issues.

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